Project engagements
Refunds on project engagements are handled per the statement of work. Most projects include a kill fee that covers work to date.
Monthly retainers
Monthly retainers are non-refundable for the current month. We pro-rate the next month if you cancel with 30 days notice.
How to request a refund
Email hello@webgrow24.com with your reference ID. We respond within 2 business days.